Terms & Conditions
A Legal Disclaimer
WACKYKICKS has the right to change these rules anytime without notice. By placing an order, you agree to follow all our terms and conditions.
- We are not responsible for delays, damage, or lost parcels caused by courier companies once the product leaves our hands.
- We are not responsible for how the product is used after purchase. Product details and pictures are for general understanding only.
- By buying from us, you agree that you have read and accepted all our rules, including our return and replacement policy.
Terms & Conditions - The Basics
No Cancellations or Refunds
Replacements are only allowed with a proper unboxing video as proof. Without it, we cannot process replacements.
Shipping Policy
- Free shipping is available only within Kerala.
- For deliveries outside Kerala, an additional shipping charge of ₹50 applies.
Issue Reporting
- Any product-related issues must be reported within 24 hours of delivery.
- A clear unboxing video is mandatory for any replacement request.
Damage Responsibility
We are responsible for any damage found during return transit within 10 to 15 days after delivery.
Return Policy
Product Return Conditions
- Items must be well packed and in unused, new condition.
- Must be sent via DTDC or India Post.
- Sender’s address is mandatory on the package.
Return Timeline
- Parcels must be shipped within 24 hours after we provide the return address.
- Tracking info must be shared within 7 days.
- We are not responsible for parcels lost or missing after 7 days of dispatch.
— Team WACKYKICKS
To learn more about this, check out our article on “Creating a Terms and Conditions Policy”.